ServicomSERVICOM Index is:

A yardstick for measuring the quality of service as delivered by Government thriugh its various Ministries, departments, parastattals and agencies

  • The result of rigorous assessment for SERVICOM Compliance Evaluation of Service Frontlines within Ministries and Parastatals. 

SERVICOM Index is predicted on the facts that:

  • The ultimate purpose of governance is to serve the citizens
  • Citizen have the right to be served right
  • Service is well delivered only when the citizens are satisfied
  • The Federal Government's commitment to the provisions of SERVICOM [ Service Compact With All Nigerians ] as a programme to improve service delivery throughout the country